FAQ

Our products may wear and tear over time with consistent use. Made from high quality, cellulose acetate or products are created from an eco-friendly alternative to traditional plastic. This material is more sustainable, durable and flexible. If the teeth of your claw clip start to loosen up over time or lose their original hold, you can push them back into their original shape and form.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.

Our clips can be used of wet or dry hair. Please note, although our springs are covered, the spring may rust if exposed repeatedly to water without being dried.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Shipping times will vary based on region.
All shipping on US orders is free.
All shipment outside of the US will vary based on region and will be covered by the customer.

Here are the full details of our Shipping Policy.
We offer free shipping on all US orders.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

All our products are subject to quality control.

If you notice a defects please contact us within 14 days of receiving your order.
Our products are made with the intention to last. We offer a one year warranty on all products.

Please file a return request to see if you apply for a full or partial refund.
All US orders can make returns free of shipment costs.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

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